We care about healthcare.

We build with purpose.

We believe operational excellence is not just about improving efficiency.

It's about giving clinicians more time, helping care teams focus on the right patients, and enabling leaders to make better decisions for the people they serve.

Who we are

We are mission-driven.

Healthcare is more than an industry to us.

We measure our success by the difference we make for the people delivering — and receiving — care.

We build with our clients, not for them.

We work alongside clinical leaders, operations teams, physicians, and executives throughout every engagement.

The best operational intelligence is built together with the people responsible for improving care every day.

We start with people, not technology.

Before we design reports or build applications, we spend time with the people doing the work.

Technology should adapt to how great teams work, not force teams to adapt to technology.

We solve operational problems, not reporting requests.

A dashboard is rarely the real problem.

Our job is to uncover the operational challenge behind the request and build solutions that support better decisions, stronger workflows, and lasting improvement.

FOUNDER · ANALYTICS

Yi Yu

Former Sr. Director of Enterprise Reporting & Analytics at ChenMed (2014–2023). A decade leading enterprise reporting, VBC contract performance, and risk-adjustment analytics at scale across a national value-based primary care platform.

CO-FOUNDER · CLINICAL STRATEGY

Hollis Huang

Former Dentist and Director of Clinical Strategy & Efficiency at ChenMed. Deep experience translating clinical operations into measurable analytics, utilization, care management, and efficiency programs that clinicians and finance both trust.

Why we started Valuable Insight.

Valuable Insight wasn't built around an idea.

It was built around a pattern.

For nearly a decade, we worked together inside one of the nation's leading value-based care organizations.

One of us grew from a Clinical Strategy & Efficiency Analyst to leading enterprise reporting, building the reporting systems that operational teams relied on every day. The other grew from a Clinical Strategy & Efficiency Analyst to Director of Clinical Strategy & Efficiency, partnering directly with operational and clinical leaders to improve how care was delivered.

Together, we experienced value-based care from both sides—operations and analytics.

When we left, something unexpected happened.

Former colleagues began calling.

They had moved into leadership roles at other healthcare organizations. They weren't looking for another reporting vendor. They were looking for the kind of operational analytics support they had become accustomed to—support that was surprisingly difficult to find elsewhere.

One call became another.

Then another.

Although every organization looked different, the challenge was remarkably consistent.

Leaders were responsible for increasingly complex operations—care managers, nurse practitioners, physicians, scheduling teams, quality programs, utilization management—but they lacked a management system designed around how those teams actually worked.

Most organizations had reports.

Many had dashboards.

Some had invested heavily in AI.

What they didn't have was operational visibility.

That's when we realized this wasn't an isolated need.

It was a gap across healthcare.

We founded Valuable Insight to help healthcare leaders build operational intelligence around their real workflows—so they can see what's happening today, identify where action is needed, and lead with confidence.